Website policy
Cookie Policy
Last updated: 5 August 2026
This Cookie Policy explains how Yonan Noona trading as Sterling Clean (ABN 12 815 532 109) uses cookies and similar technologies on www.sterlingclean.au. It should be read with our Privacy Policy.
1. What cookies are
Cookies are small text files placed on a device when a website is visited. Similar technologies may include local storage, pixels, tags and scripts. They can help a website operate, remember choices and provide information about how the website is used.
2. Categories used on this website
| Category | Purpose | How it is controlled |
|---|---|---|
| Necessary | Operate core website features, preserve privacy choices, support security and deliver requested forms or pages. | Active where required for the website to work. |
| Analytics | Help us understand visits and website performance, such as pages viewed, referral source, device or browser information and interactions. | Used only when allowed through the cookie banner where consent is requested. |
| Functionality | Support optional website features. | Not intentionally used at the date of this policy. The banner and this policy will be updated before this category is activated. |
| Advertising | Measure or personalise advertising. | Used only after a visitor accepts advertising cookies through the cookie banner. |
3. Analytics and advertising cookies
Depending on your choices, our website may use the following cookies for analytics and advertising measurement:
| Cookie | Typical purpose | Typical duration |
|---|---|---|
__hstc |
Stores website analytics information such as visit and referral data. | 6 months |
hubspotutk |
Helps associate website activity with a contact when a form is submitted. | 6 months |
__hssc |
Tracks sessions for website analytics. | 30 minutes |
__hssrc |
Helps determine whether a browser session restarted. | Session |
_ga and _ga_* |
Help Google Analytics distinguish visitors, maintain session information and measure website use. | Up to 2 years |
_fbp |
Helps Meta measure website activity and attribute enquiries to advertising. | Up to 3 months |
_gcl_au |
Helps Google Ads measure advertising conversions. | Up to 3 months |
HubSpot, Google and Meta may change their cookies and durations over time. The cookie banner and browser storage provide the most current practical information for this website.
4. Information these technologies may collect
Depending on the technology and your choices, information may include IP address or general location, device and browser type, pages visited, dates and times, referral source, website interactions and identifiers used to distinguish visits. Information entered into a quote or contact form is handled as described in our Privacy Policy and the notice shown with the form.
5. Managing your choices
You can accept all optional cookies, decline optional cookies or manage categories through the banner shown when you first visit. You can reopen those choices at any time using the Cookie Settings control in the website footer. Browser controls can also block or delete cookies, although some website features may not work as intended.
6. Service providers and overseas processing
We use HubSpot to host and operate the website, Google Analytics and Google Ads for measurement, and Meta Pixel for advertising measurement. These providers may store or process information outside Australia. Non-essential analytics and advertising technologies are used only according to the choices available through our cookie banner.
7. Legal position and changes
We aim to handle website information transparently and, where applicable, in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable requirements. We may update this policy when our website, providers or legal obligations change. The current version will be published on this page with a revised date.
8. Contact us
Questions or privacy requests can be sent to info@sterlingclean.au or made by calling 0494 694 713